Privacy Policy
Effective Date: June 2026
At Root Trip International, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit www.roottripinternational.com, book our services, or communicate with us.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide exceptional travel experiences and customer service, we may collect the following information:
Personal Information
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Full Name
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Email Address
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Telephone Number
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WhatsApp Number
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Nationality
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Passport information (where required for travel arrangements)
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Emergency contact details
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Billing and payment information
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Mailing address
Travel Information
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Flight details
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Arrival and departure dates
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Accommodation preferences
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Dietary requirements
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Medical or accessibility information voluntarily provided
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Tour preferences and customized itinerary requests
Technical Information
When you browse our website, we may automatically collect:
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IP Address
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Browser type
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Device information
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Operating system
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Website usage statistics
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Cookies and analytics data
2. How We Use Your Information
Your information helps us provide safe, reliable, and personalized travel services.
We use your information to:
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Process tour reservations and bookings
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Arrange accommodation and transportation
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Coordinate airport pickup and transfers
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Create customized travel itineraries
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Respond to inquiries and customer support requests
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Process payments
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Improve our website and services
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Send booking confirmations and travel updates
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Share promotional offers and newsletters (only if you choose to receive them)
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Meet legal and regulatory obligations
3. Sharing Your Information
Root Trip International respects your privacy.
We do not sell, rent, or trade your personal information.
However, we may share limited information with trusted third parties when necessary to deliver our services, including:
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Hotels and accommodation providers
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Transportation providers
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Licensed tour guides
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Tourist attractions
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Payment processors
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Government agencies when legally required
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Immigration or border authorities where necessary
All service providers are expected to protect your information and use it only for the services requested.
4. Payment Security
Payments made through Root Trip International are processed using secure payment methods.
We do not store your complete payment card details on our servers.
5. Cookies
Our website may use cookies and similar technologies to:
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Improve website functionality
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Remember user preferences
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Analyze website traffic
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Enhance your browsing experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Protection
We implement reasonable technical, administrative, and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
While we strive to protect your information, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.
7. International Visitors
Root Trip International proudly serves travelers from around the world.
By submitting your personal information, you understand that your information may be processed in Ghana and other countries where our trusted travel partners operate, in accordance with applicable privacy laws.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to:
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Request access to your personal information
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Correct inaccurate information
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Request deletion of your data where legally permissible
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Withdraw consent for marketing communications
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Request a copy of the personal data we hold about you
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our website is not intended for children under the age of 18 without the supervision or consent of a parent or legal guardian.
We do not knowingly collect personal information from minors without appropriate authorization.
10. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Root Trip International is not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business operations.
Updated versions become effective immediately upon publication on this website.
We encourage you to review this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.
Root Trip International
Website: www.roottripinternational.com
Email: info@roottripinternational.com
Call Us
We are committed to protecting your privacy while providing exceptional heritage, cultural, and travel experiences throughout Ghana.
Your trust is important to us, and safeguarding your personal information remains one of our highest priorities.