Terms & Conditions
Effective Date: June 2026
Welcome to Root Trip International
Welcome to Root Trip International. By accessing or using our website, booking a tour, or using any of our travel services, you agree to comply with these Terms & Conditions. Please read them carefully before making a reservation or using our services.
If you do not agree with these Terms & Conditions, please refrain from using our website or booking our services.
1. About Root Trip International
Root Trip International is a heritage, cultural, and experiential travel company specializing in reconnecting people of African descent with their roots through immersive travel experiences in Ghana. We offer customized cultural tours, historical excursions, accommodation arrangements, transportation, airport transfers, event experiences, educational trips, and travel planning services.
2. Eligibility
By using this website, you confirm that:
● You are at least 18 years of age or have permission from a parent or legal guardian.
● You have the legal authority to enter into binding agreements.
● All information you provide is accurate and complete.
3. Booking & Reservations
All bookings are subject to availability.
A booking is considered confirmed only after:
● Your reservation has been accepted by Root Trip International.
● Any required deposit or full payment has been received.
● You receive an official booking confirmation.
We reserve the right to refuse or cancel bookings if incorrect information has been provided or if payment cannot be verified.
4. Payments
Payments may be made using the payment methods provided on our website or through approved payment arrangements.
Prices are quoted in the applicable currency and may be subject to taxes, government fees, exchange rate fluctuations, or supplier price adjustments.
Root Trip International reserves the right to modify pricing without prior notice until a booking has been confirmed.
5. Cancellation & Refund Policy
Cancellation requests must be submitted in writing.
Refund eligibility depends on:
● The date of cancellation.
● Payments already made to hotels, transportation providers, attractions, airlines, or other suppliers.
● Any non-refundable deposits.
Certain services may be non-refundable.
Where refunds apply, processing times may vary depending on the payment provider.
6. Changes to Itineraries
Travel itineraries may occasionally require modification due to:
● Weather conditions
● Government directives
● Safety concerns
● Road conditions
● Supplier availability
● Force majeure events
If necessary, Root Trip International may substitute accommodations, transportation, attractions, or schedules with comparable alternatives while maintaining the quality of your experience.
7. Travel Documents
Guests are responsible for obtaining:
● Valid passports
● Entry visas
● Vaccination certificates (where applicable)
● Travel insurance
● Any documents required by Ghanaian authorities or their country of departure.
Root Trip International is not responsible for denied entry due to incomplete or invalid travel documentation.
8. Health & Safety
Guests should ensure they are medically fit to travel.
Any medical conditions, allergies, dietary requirements, or mobility concerns should be disclosed before travel.
Root Trip International reserves the right to prioritize the safety of all participants throughout the tour.
9. Guest Responsibilities
Guests agree to:
● Follow instructions from tour guides.
● Respect Ghanaian laws, customs, traditions, and local communities.
● Treat fellow travelers with respect.
● Refrain from disruptive or illegal behavior.
We reserve the right to remove any participant whose conduct jeopardizes the safety or enjoyment of others without refund.
10. Liability
Root Trip International acts as a travel organizer and works with independent hotels, transportation providers, tour operators, restaurants, and attractions.
While we carefully select our partners, we are not liable for:
● Airline delays or cancellations
● Lost or damaged luggage
● Personal injury caused by third parties
● Theft or loss of personal belongings
● Weather disruptions
● Natural disasters
● Government actions
● Events beyond our reasonable control
Guests participate in activities at their own risk.
11. Travel Insurance
We strongly recommend that every traveler purchase comprehensive travel insurance covering:
● Trip cancellation
● Medical emergencies
● Emergency evacuation
● Lost baggage
● Personal liability
● Flight interruptions
12. Intellectual Property
All content on this website—including photographs, videos, logos, branding, graphics, itineraries, written materials, and designs—is the property of Root Trip International unless otherwise stated.
No content may be copied, reproduced, or distributed without prior written permission.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
14. Website Availability
We strive to keep our website accurate and operational at all times; however, we do not guarantee uninterrupted access or that all information will always be current or error-free.
We reserve the right to update, suspend, or discontinue any part of the website without prior notice.
15. Changes to These Terms
Root Trip International may revise these Terms & Conditions at any time.
Updated versions become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.
Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts of Ghana.
17. Contact Us
Root Trip International
Website: www.roottripinternational.com
Email: info@roottripinternational.com
Phone: +233244914085
If you have any questions regarding these Terms & Conditions, please contact us using the information above.